Delivery Conditions

Delivery charges are different based on the weight, place, and method of delivery. 
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Method of delivery is generally Standard type.

Sometimes, delivery may take longer due to
    bad weather
    flight / transit delays
    political disruptions
    Product unavailability with the company
    other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
The delivery service will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Panchakarma Ayurveda Shop reserves the right to charge extra or cancel the order(s)at its discretion.
Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back to the account as soon as the order is successfully canceled.
There is no hidden cost when you buy the product on Panchakarma Ayurveda Shop.
List price is maximum retail price and is all inclusive of taxes. You only have to pay delivery charges as additional depending on the conditions mentioned above.

International delivery

As of now, Panchakarma Ayurveda Shop does not deliver products outside India. In special conditions please contact us before placing your order.

Tracking of Your order

Your order can be tracked anytime just by going to “Track Order” located on the top bar of the website and entering the tracking code/number provided to you after placing your order.
You may not see the tracking code/ number in your order history until it is shipped so please be patient or if you are in hurry; write a mail to us and we will answer ASAP.

No Compensation Policy:

If the quality of any products, services, information, or other material purchased or obtained by you through the Website did not meet your expectations, no compensation will be given other than the Return and refund or Exchange of the product.The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to purchase etc. Unreasonable and unlawful requests for compensation, over and above the entitled refund, will be treated as a loss to business cases. Panchakarma Ayurveda Shop holds the rights to cancel orders and block accounts of such customers without any prior notice.

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